Cancellation emails from Aegean

Cancellation email for outbound flight – London to Athens

aegean airlines

Flight notification message
Booking reference : XXXXXX
Dear Mr Alan King,

Thank you for choosing Aegean Airlines for your travel.

Please be informed that your flight has been cancelled.
Passengers information
Passengers
MR ALAN KING Ticket number XXX-XXXXXXXXXX
CANCELLED Flight(s)
London Heathrow – Athens El. Venizelos
Flight Date Departure Arrival
A3 609 25/05/2020 22:15 03:50
In these special circumstances of the COVID -19 Pandemic, multiple Governments across the world have imposed either complete flight restrictions, or travel restrictions which apply to certain people, nationalities, and/or countries recently visited.

These extra ordinary measurements but also the uncertainty to travel during these unprecedented times, lead to many flight cancellations.

As to better adjust your travel plans, you have the following options:

Want to postpone your trip?

• You can rebook your flight to the same destination for a future date, online here.
In order to do so, you first have to accept the automatic reschedule we offer. This is the only way to keep your booking active and thus be able to change it online.

• You can rebook your flight to a different destination, only through our call center or through your travel agent.

You may contact us, 24/7, at:
801 11 20000 for all national calls within Greece (option 4)
+30 210 62 61 000 for all international calls and mobiles (option 4)

Please note that we are currently receiving a high volume of calls. We apologize for any delayed response.

Want to cancel your trip?

• If you hold a non-refundable ticket (GoLight), you should register on aegeanair.com, to request a credit voucher of the same value as the ticket purchased, valid for redemption in any future flight. The registration process for the credit voucher, is available here.

• If you hold a refundable ticket (Flex or Business Class) you may request a refund, through our call center department or through your travel agent, following the fare rules of your ticket.

You may contact us, 24/7, at:
801 11 20000 for all national calls within Greece (option 4)
+30 210 62 61 000 for all international calls and mobiles (option 4)

Please note that we are currently receiving a high volume of calls. We apologize for any delayed response.

Alternatively, you may register on aegeanair.com, to request a credit voucher of the same value as the ticket purchased, valid for redemption in any future flight. The registration process for the credit voucher, is available here.

Thank you for your understanding.

Yours faithfully,
Call center- Schedule change team
Aegean Airlines

This is an automated notification email, please do not reply. © 2020 Aegean Airlines. All Rights Reserved

Cancellation email for inbound flight – Athens to London

aegean airlines

Flight notification message
Booking reference : XXXXXX
Dear Mr Alan King,

Thank you for choosing Aegean Airlines for your travel.

Please be informed that your flight has been cancelled.
Passengers information
Passengers
MR ALAN KING Ticket number XXX-XXXXXXXXXX
CANCELLED Flight(s)
London Heathrow – Athens El. Venizelos
Flight Date Departure Arrival
A3 609 25/05/2020 22:15 03:50
Athens El. Venizelos – London Heathrow
Flight Date Departure Arrival
A3 608 26/06/2020 19:15 21:10
In these special circumstances of the COVID -19 Pandemic, multiple Governments across the world have imposed either complete flight restrictions, or travel restrictions which apply to certain people, nationalities, and/or countries recently visited.

These extra ordinary measurements but also the uncertainty to travel during these unprecedented times, lead to many flight cancellations.

As to better adjust your travel plans, you have the following options:

Want to postpone your trip?

• You can rebook your flight to the same destination for a future date, online here.
In order to do so, you first have to accept the automatic reschedule we offer. This is the only way to keep your booking active and thus be able to change it online.

• You can rebook your flight to a different destination, only through our call center or through your travel agent.

You may contact us, 24/7, at:
801 11 20000 for all national calls within Greece (option 4)
+30 210 62 61 000 for all international calls and mobiles (option 4)

Please note that we are currently receiving a high volume of calls. We apologize for any delayed response.

Want to cancel your trip?

• If you hold a non-refundable ticket (GoLight), you should register on aegeanair.com, to request a credit voucher of the same value as the ticket purchased, valid for redemption in any future flight. The registration process for the credit voucher, is available here.

• If you hold a refundable ticket (Flex or Business Class) you may request a refund, through our call center department or through your travel agent, following the fare rules of your ticket.

You may contact us, 24/7, at:
801 11 20000 for all national calls within Greece (option 4)
+30 210 62 61 000 for all international calls and mobiles (option 4)

Please note that we are currently receiving a high volume of calls. We apologize for any delayed response.

Alternatively, you may register on aegeanair.com, to request a credit voucher of the same value as the ticket purchased, valid for redemption in any future flight. The registration process for the credit voucher, is available here.

Thank you for your understanding.

Yours faithfully,
Call center- Schedule change team
Aegean Airlines

This is an automated notification email, please do not reply. © 2020 Aegean Airlines. All Rights Reserved